Compassionate Covid Care Team Goes Far Beyond Contact Tracing
Enter the college’s Covid Care Program.
As we were planning for the fall semester, we knew we needed a first-rate contact-tracing system. 但, give terrific staff some space and a big mission, 接下来你就知道了, you have a full-blown plan for how to thoughtfully take care of students facing the anxiety of potentially being infected and, 如果是这样的话, 隔离或隔离. Give the same staff time to listen to student input, talk to each other about ways to provide even better care, put a few 更多的 rock star staff in place; become best friends with the 贝洛伊特健康系统; add in a dollop of serendipity; and voila, Covid - Care诞生了.
This story benefits from a little depth. Early in the fall, we turned the fourth floor of 的大国 进入新冠病毒检测中心. We require that students take a PCR test every other week. 当然, 这真让人伤脑筋, but the whole process is face-to-face with staff who make sure they get to know each student a little better with each test. 当一个学生测试呈阳性, 他们会立即得到通知，和 process begins to move them into isolation as rapidly as possible. Imagine what that feels like to the student!
十大菠菜台子 staff who are trained in professional contact tracing immediately talk with the student to learn about their close contacts. Importantly, these same staff also listen carefully to the infected student’s concerns and anxieties. This is a stressful moment, and attention to that stress is essential. 压力会带来更多的压力. 每一个学生, 教师, or staff member identified as a close contact is notified，和 quarantine process begins.
In case you are wondering what isolation or quarantine really means, it means you are stuck in your room all the time. Books are brought to you, classes are zoomed, food is delivered, and you see almost no one.
The essence of Covid Care is to bring a boatload of humanity to an otherwise really lousy situation. Covid Care staff reach out to every student in isolation or quarantine at least once a day to learn what the student needs. Students also are encouraged to contact Covid Care staff so that as their condition changes, they have immediate access to someone who can help. Processes are in place to be gloriously responsive. Covid Care staff are attentive to how a student is coping and adept at drawing out concerns that, 缺乏关注, 会变成更大的问题吗.
这种注意力很重要. To help make students happy and comfortable, an endless array of requests have been delivered: books, 衣服, 医学, 包, 万圣节糖果, 书法笔, 更多的包, 大量的食物, 拥抱(安全), 这样的例子不胜枚举. 没有啤酒. Check in; ask; dig a little deeper; see if food is eaten or 更多的 food needed; check on symptoms; deliver 包 (so many 包); talk about which students are struggling; talk about if this were your child, what would you like to have done; talk about caring every step of the way.
Oh, I nearly forgot about the serendipity. It turns out the college received a timely anonymous gift prior to the pandemic, designated for residence hall renovation. We opted to use it for the second and third floors of Chapin Hall above Commons. 现在, the beautifully refurbished rooms on the second floor are for quarantined students 和 third floor for isolated students. To have these students directly above food service, in really nice spaces, makes a ton of difference. Rarely has a gift been put to such immediate and valuable service. 谢谢你！.
但, what matters most is that the very finest human beings are bringing their collective energy to caring for our students. All the resources in the world do not hold a candle to people who care. 他们的名字很重要. 中间的是 塔拉吉拉尔 和 卫生和保健工作人员, 艾丽卡丹尼尔斯, 安琪拉主教, Szyjewski的伊莱娜, 凯伦Mayse, 瑞安Schamp 和 资源生活小组, 辛西娅·欧, 肯Hnilo 和 祝你胃口好，和 贝洛伊特健康系统.
From the bottom of my heart, thank you to our Covid Care team. 你是贝洛伊特. We are so lucky that you are 贝洛伊特ers.
在查平的办公桌前
斯科特·比尔曼总裁
presidentsoffice@szdingyi.net
